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Frequently asked questions

Everything you need to know about working with KIPROM — from first contact to long-term partnership.

01/

Do you operate outside of Italy?

Yes. We currently operate across 51 countries, with field teams deployable worldwide. Whether you are in Europe, the Americas, Africa, or Asia, we can put the right people on-site when you need them.

02/

What industries do you serve?

We work across Food & Beverage, Pharmaceutical, Packaging, Logistics, Automotive, and Petfood sectors — serving both end users and OEM machine manufacturers.

03/

How quickly can you respond to an emergency maintenance request?

Our corrective maintenance service is designed for immediate response. We deploy technicians as fast as possible depending on location, with priority given to clients on active maintenance contracts.

04/

Do you offer long-term maintenance contracts?

Yes. We offer preventive maintenance contracts tailored to your specific equipment, production volumes, and operational needs — both locally and globally.